Bachelor of Science
2003 – 2006
Carson Newman College
Area of Study: double major in Mathematics and Computer Science, minor in Physics

Work Experience

Sr. Solutions Architect
2020 – Present

  • Work cross-business to architect solutions for on-prem and SAAS applications.
  • Manage and maintain iPAAS solution for multiple products to integrate applications across distributed environments.
  • Technical lead for the strategic resource group and all public facing web properties across multiple business lines, managing new development, deployments, and new feature solutions.

Manager, Systems Development
2019 – 2020
Regal Cinemas, A Cineworld Group Company

  • Manage development team responsible for new development and management of existing internal applications
  • Implementation of Agile workflow
  • Responsible for implementation of Dynamics Customer Engagement as a replacement for Salesforce CRM globally
  • Management of several ASP.NET MVC applications for management of miscellaneous internal data sets
  • Responsible for new development for ERP platform (Dynamics AX 2012)
  • Manage internal API built to service CRM and ERP integrations

Engineering Manager, Salesforce
Clayton Homes, A Berkshire Hathaway Subsidiary

  • Manage Salesforce engineering team responsible for the development of all new features on the Salesforce Platform
  • Manage integrations with multiple platforms, such Marketing Cloud, Mulesoft Integrations, SSIS data integrations, and custom .NET API integrations
  • Revamped deployment process to include checks and procedures in order to eliminate potential issues – new process includes pre and post deployment notifications, rollback plans, and detailed deployment steps
  • Implemented code backup and repository to provide historical knowledge of code and deployment changes
  • Manage service technicians supporting organization wide Salesforce user base of around 3,000 users
  • Migration from changesets over to continuous integration utilizing an ALM and code repository
  • Managed distributed implementation partner of new feature development on large scale projects

Product Owner, Salesforce
2018 – 2019
Clayton Homes, A Berkshire Hathaway Subsidiary

  • Lead Salesforce team responsible for requirements gathering, software development, quality assurance, deployment, and support
  • Responsible for the ongoing prioritization and completion of new features and production support
  • Serve as stakeholder representative and knowledge holder for multiple business units (LeadGen, CAT, NPS) to direct and prioritize new features
  • Lead all agile ceremonies in support of the SDLC including stand up, grooming, planning, review, and retro
  • Served as interim scrum master between outgoing and incoming scrum master position
  • Architected custom lead deduplication process to support business needs in regards to “desired” and “undesired” duplicates

VP, Technology
2017 – 2018
Pyxl, Inc

  • Implementation of separate business unit inside of Pyxl for development resources and activities
  • Creation of new business services for sales staff including ADA compliance, website SEO packages, and Amazon Alexa development
  • Revamp Pyxl development methodology from waterfall into a modified agile solution
  • Creation of requirements gathering and documentation process for all new upcoming projects
  • Implementation of new QA process to more efficiently discover, track, and remediate issues within websites and applications
  • Continued authority of all previous responsibilities as Director of Web Technologies

Director, Web Technologies
2014 – 2017
Pyxl, Inc

  • Oversee hiring, mentoring, and management of development personnel across all (four) Pyxl offices
  • Ensure the team is successfully executing projects to specification and within scheduled timelines and budget parameters
  • Work with a variety of teams, including senior leadership, third party vendors, and current development staff to analyze technology needs and develop web and application strategies to fit current and future client needs
  • Lead sales efforts for all technology-based web and application projects which includes sales pitches, requirements gathering, and statement of work creation
  • Maintain standards and quality for development resources including creating and maintaining the Development Department Overview, ongoing QA Worksheet/Checklist, and Development Hiring Manual
  • Work hand-in-hand with client development groups integrating the Pyxl development team into both waterfall and agile development groups
  • Develop applications and sites (utilizing PHP and Ruby on Rails) during development bandwidth peaks and projects with quicker than normal turn-arounds
  • Develop and lead projects for a variety of large brands such as Pilot Flying J, Regal Entertainment Group, and Samsung

Senior Application Developer
2010 – 2014
Pyxl, Inc.

  • Completed web and application development projects working with cross-functional and cross-office teams to implement a standards-compliant, cross-browser solution
  • Worked with a number CMS’s (WordPress, ModX, Expression Engine, Kentico, etc) and MVC Platforms (Rails, Laravel, etc) as well as legacy applications in raw PHP/HTML/CSS.
  • Worked with a variety of SQL platforms including mySQL, MSSQL, MariaDB, and others
  • Created training manuals for clients to ensure continued future success of the project
  • Worked with brands such as CEA, Pilot Flying J, and University of Tennessee

Network Support Specialist
2007 – 2010
JTEKT Automotive (formerly Toyoda-Koki)

  • Supported modernization of multiple ERP systems from AS400 and custom built solutions over to JDEdwards
  • Administer Windows Server 2003 and 2008 servers and accompanying applications such as DNS, Active Directory, DHCP, etc.
  • Network engineering and security responsibilities such as IPSec VPN setup, firewall maintenance, network routing, and web filtering
  • Manage and support an I5/AS400 as well as accompanying applications such as Mapics XA, Autorelease, Jacana Forms, etc.
  • Support EDI communications utilizing secure tunnel connections via Cisco PIX 501 firewall